Channel Operations Specialist (FIAT) - Europe

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.

Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.

If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Responsibilities

• Support Business Development team to enhance on existing banking and wallet fiat channels, including liaising with internal teams (finance, risk, compliance, legal, product etc) and external fiat partners, to improve channel conversion rate and user flow
• Design and implement go to market strategies to boost fiat active users,  fiat volume growth, facilitate content building and marketing strategies, constantly look for ways to improve our customer experience, optimize product features in order to grow fiat active users 
• Stay top on the local users, communities feedbacks and competitors Insights to optimize product offering, marketing, and operation strategies
• Lead local fiat growth and other business development activities, exploring collaboration opportunities with local fiat partners, blockchain/crypto communities, associations to expand fiat awareness in the global market
• Monitor and analyse data to discover anomalies and trends that might be relevant to technical issues or potential areas to improve growth

Requirements

• Bachelor degree or above, prefer majoring in finance/International Business, and have 3-5 years experience in payment industry or relevant fields
• Payment Experience with European local channels 
• Previous operational experience with banking/wallet channels will be a plus
• Interested in Cryptocurrencies, Blockchain and trading or finance/banking/payments industry
• Attention to detail with excellent communication skills and patience
• Data-savvy, understand basic metrics of operations
• Ability to troubleshoot and discover answers quickly and effectively
• Capable of working under pressure
• Cooperative with strong team spirit and a willingness to motivate colleagues on the Customer Support Team
• Fluent in English, additional European languages are a bonus

• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities

• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless

• Tackle fast-paced, challenging and unique projects

• Work in a truly global organization, with international teams and a flat organizational structure

• Competitive salary and benefits

• Flexible working hours, remote-first, and casual work attire

Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.

Apply today to be a part of the Web3 revolution!

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.