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City fleet supervisor

Yassir
Bejaia, Algeria
On-site
Full-time

Summary

Responsibilities

  • Manage the partner fleet of Yassir (drivers and delivery personnel) to ensure service quality.
  • Conduct training and retraining sessions for partners.
  • Create work schedules based on internal requirements and partner availability.
  • Address partner non-availability issues to maintain service continuity.
  • Regularly monitor and collect partner commission amounts.
  • Establish and update tracking tables for amounts owed and collected.
  • Perform competitive monitoring and report relevant information to management.

Requirements

  • Experience in fleet management or similar supervisory roles.
  • Strong communication skills to effectively train and manage partner relationships.
  • Ability to analyze data and generate reports.
  • Problem-solving skills to address partner issues proactively.

Benefits

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Full Details of Job Post

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.

ROLE

    • Le city fleet supervisor aura pour rĂ´le principal de gĂ©rer la flotte de partenaires Yassir (Chauffeurs et Livreurs sur moto) afin d'assurer une qualitĂ© de service au client de Yassir et interviendra auprès des partenaires afin de faire le suivi des crĂ©ances.

TACHES

    • Animer les sessions de formation et de recyclage pour les chauffeurs et drivers partenaires.
    • Concevoir le planning de travail selon les exigences internes et la disponibilitĂ© des partenaires.
    • Entreprendre les actions nĂ©cessaires dans le cas d'une non-disponibilitĂ© des partenaires afin d’assurer une continuitĂ© de service.
    • Effectuer un suivi rĂ©gulier des montants des commissions des partenaires et en assurer la collecte pĂ©riodiquement.
    • Etablir et mettre Ă  jour un tableau de suivi des montant prĂ©levĂ©s et dus.
    • Faire une veille concurrentielle et remonter toute information pertinente Ă  sa hiĂ©rarchie et entreprendre les actions nĂ©cessaires au besoin.

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👉 Please mention that you found this job on CalmJobs, thanks!