🚀 Launch your SaaS fast, with Larafast.

Production ready Laravel Starter Kit with everything that you need to start your next SaaS project, AI Wrapper or any other web application.

Launch Your SaaS Fast

Entry Level Customer Service Representative

Latitude
Broomall, PA
On-site
Full Time

Full Details of Job Post

Summary: 

We are seeking a dedicated Customer Service Representative with experience in internal customer service/support for a corporate environment to join our team. The ideal candidate will have excellent communication skills, a strong customer focus, and the ability to work effectively in a team environment. The Customer Service Representative will be responsible for providing support to internal customers, resolving issues, and ensuring a high level of customer satisfaction. This is a Monday-Friday 9am-5pm position.

Responsibilities:

    • Serve as the first point of contact for internal customers seeking assistance
    • Respond to inquiries and provide information about products and services
    • Resolve customer issues in a timely and professional manner
    • Escalate unresolved issues to the appropriate department or supervisor
    • Maintain accurate records of customer interactions and transactions
    • Follow up with customers to ensure their needs have been met
    • Identify and recommend process improvements to enhance the customer experience
    • Collaborate with other departments to resolve customer issues and improve processes
    • Provide feedback to management on customer trends and issues
$40,000 - $48,000 a year

Apply Now

👉 Please mention that you found this job on CalmJobs, thanks!