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Full Details of Job Post
Who We Are:
Ipsos is a global leader in survey-based market research, focused on advertising, marketing, public opinion, loyalty, and media. We provide our researchers with high-quality, efficient, and innovative services which enable them to meet their client’s project needs and to sustain lasting client relationships.
About the Role:
Market Research Interviewers conduct telephone surveys with people throughout the United States and Canada on a variety of topics including buying habits, customer satisfaction, consumer, social and political issues. There is no telemarketing or sales involved.
We are hiring for this position at an hourly wage of $16.75.
What you can expect to be doing:
Conduct telephone surveys for research purposes
Read aloud a questionnaire as it is written and record the respondent’s answers accurately
Check and revise all responses for accuracy, proper spelling, and grammar
Have a courteous, customer service approach
What you’ll need:
Self-motivated and positive attitude
Minimum typing speed 45 words per minute with 90% accuracy
Prior experience in a call center, customer support, telemarketing, or phone interviewing is beneficial
Excellent time management skills
Comfortable speaking on the phone
Fluent in reading, writing, and speaking English
Fluent in reading, writing, and speaking French
High school diploma or GED preferred
What’s in it for you:
Minimum 3 shifts a week with one weekend shift required
Flexibility to amend schedule each week
Expected working hours are 4:00 – 11:00 pm
What you’ll need:
Have a private and quiet workspace
Desktop or laptop computer with minimum Microsoft Windows 10 or 11 operating system
(Mac or tablet not supported; Windows 10 S Mode not supported)
Minimum computer requirements are 1.1 GHz and 512 MB RAM
Broadband or high-speed DSL, cable or satellite internet connection.
Able to run Windows Updates regularly to keep system current with latest security updates from Microsoft
Antivirus software. Only one antivirus program installed. (Avast and Kaspersky not supported)
Landline telephone or cell phone including a headset with microphone that connects to your telephone equipment. Excellent sound quality required.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.