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Duties/Responsibilities:
路 Administering the company鈥檚 Loan Origination System (Encompass), and other core company systems
路 Work closely with our leadership team, department heads and end users to develop product strategies and roadmap.
路 Optimize company systems and workflow to maximize efficiency and end user experience.
路 Perform market research and discovery of new and better mortgage technology and tools.
路 Work closely with management to optimize our Encompass system and to best support end users.
路 Facilitate company training of current tech systems.
路 Maintain users, roles, profiles, security settings, and loan setup settings.
路 Create and maintain business rules, including advanced coding as necessary.
路 Employ problem solving abilities to understand, interpret, troubleshoot and resolve issues relating to system functionality.
路 Manage vendor partner relationships.
路 Provide recommendations for process-flow improvements.
路 Ensure that proposed solutions work as desired through system analysis.
路 Review Encompass and other system release notes and work with department heads to make any needed system or process-flow changes.
路 Manage Encompass enhancements through testing of new functionality, deployment to production environment, and communication to end users.
路 Assist department heads with maintaining updated training modules.
Required Skills/Abilities:
路 Excellent written and verbal communication skills.
路 Excellent organizational skills and attention to detail.
路 Positive attitude and passion for efficiency.
路 Proficient with Microsoft Office Suite, Encompass and similar related software.
Education and Experience:
路 Minimum 3 years of Encompass administration experience.
路 Minimum 1 year of project management experience.
路 Encompass Administrator Certification, preferred.
路 Bachelor鈥檚 degree in computer related field, preferred.
路 Additional experience preferred but not required; Visual Basic , C#, SDK, API's, .NET, Salesforce-Jungo, Surefire, Simple Nexus, Motivity, Jira
Physical Requirements:
路 Prolonged periods sitting at a desk and working on a computer.
Reports to:
路 Director of Technology
$80,000 - $120,000 a year