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Helpdesk Coordinator

Latitude
Fairfax, VA
On-site
Full Time

Full Details of Job Post



We are seeking a skilled IT Coordinator to join our team and take responsibility for maintaining our information technology systems and networks. In this role, you will play a crucial part in ensuring the functionality and efficiency of our computer systems.



Job Duties

    • Institute protocols for the use of IT across departments and projects
    • Provide advice on the most suitable IT choices
    • Provide technical support or training for systems and networks
    • Act as link between end users and higher level support
    • Install and configure software and hardware (printers, network cards etc.)
    • Monitor system and network performance
    • Perform troubleshooting, repairs and data restoration
    • Performance maintenance activities (e.g. backups)
    • Maintain licenses and upgrade schedules
    • Collaborate with other professionals to maintain standards and functionality

Requirements

    • Must have associates level degree or higher
    • Must have 1+ years of professional IT experience
    • Must have experience completing helpdesk tickets for hardware and software issues
    • Must be able to commute to Fairfax, VA
$40,000 - $45,000 a year

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