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Salary: EUR 80,000 + commission based on earnings
Work Schedule: TBA (US Time Zone, Monday-Friday)
Work Set Up: Remote
Type of Contract: Full Time
SupportNinja is seeking a Key Account Manager who will be accountable for delivering world-class account management and business direction to SupportNinja’s most important customers. Specifically, this position is responsible for building long-term relationships with new and existing customers by understanding their business goals, proposing enhancements to product and/or services and leveraging appropriate company resources to address how clients can achieve better business outcomes by leveraging SupportNinja products/services.
The Key Account Manager is responsible to upsell, cross-sell, and consult with the client and will bear a sales quota in addition to growing the revenue of an account base, including renewals. The Key Account Manager’s involvement with the client will encompass the entire lifecycle of the relationship - beginning with the initial implementation and carry through to building a long-term relationship. Client interaction will be done both over the phone/WebEx and face to face. The Key Account Manager will be the business leader in an account and work in concert with our support teams. Together, these teams are responsible to ensure both customer longevity and systematic growth.
Ninja Perks and Benefits
â—Ź Competitive compensation such as uncapped commission/OTE
â—Ź Paid time off, birthday leave
â—Ź Bonus and incentive plans
â—Ź Opportunities for skills training and personal and professional development
â—Ź Employee Referral Program
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Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.