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Operations Specialist (KZ)

Binance
Kazakhstan, Almaty
Hybrid
Full-time Onsite or Remote
5
Moderate

Summary

Responsibilities

  • Prepare and submit documents for regulatory approval of new tokens, products, and services.
  • Work closely with the tech team to troubleshoot and resolve technical issues, ensuring the platform's stability and reliability.
  • Coordinate with the KYC team to ensure customer verification processes are efficient, compliant, and user-friendly.
  • Collaborate with the wallet/clearing/treasury teams to manage transactions, settlements, and liquidity management effectively.
  • Partner with the marketing team to launch promotional campaigns and new product offerings.
  • Serve as the primary point of contact for new KYB-users throughout the onboarding process.
  • Manage relationships with current corporate clients through reconciliation of charged fees on transactions and resolving any issues.

Requirements

  • At least 3-5 years’ directly related experience in an operations management role or other relevant roles.
  • Graduate from disciplines such as Management, Business Administration, Operations Management, or other relevant fields.
  • Proven ability to connect and work collaboratively with multiple teams to address operational requirements.
  • Strong ethical standards and integrity, with dedication and passion for the organization.
  • Capacity to work both independently and collaboratively, often under minimal supervision.
  • Strong research and writing skills, attention to detail, and analytical aptitude.
  • Fluency in Russian and English.
  • Experience in marketing campaigns or leading projects would be a plus.

Benefits

Apply Now

👉 Please mention that you found this job on CalmJobs, thanks!

Full Details of Job Post

Responsibilities:

    • Prepare and submit documents for regulatory approval of new tokens, products, and services.
    • Work closely with the tech team to troubleshoot and resolve technical issues, ensuring the platform's stability and reliability.
    • Coordinate with the KYC team to ensure customer verification processes are efficient, compliant, and user-friendly.
    • Collaborate with the wallet/clearing/ treasury teams to manage transactions, settlements, and liquidity management effectively.
    • Partner with the marketing team to launch promotional campaigns and new product offerings.
    • Serve as the primary point of contact for new KYB-users throughout the onboarding process. Guide corporate users through the account setup process and work closely with the internal KYB and compliance teams.
    • Manage relationships with current corporate clients through reconciliation of charged fees on transactions, filing all signed reconciliation and invoice documents, resolving any issues with manual depositing and withdrawal processes.

Requirements:

    • At least 3-5 years’ directly related experience in an operations management role or other relevant roles.
    • Graduate from disciplines such as Management, Business Administration, Operations Management, or other relevant fields.
    • Proven ability to connect and work collaboratively with multiple teams to address operational requirements and tackle complex issues.
    • Strong ethical standards and integrity, with dedication and passion for the organization.
    • Capacity to work both independently and collaboratively, often under minimal supervision.
    • Strong research and writing skills, attention to detail, and analytical aptitude.
    • Fluency in Russian and English.
    • Experience in marketing campaigns or leading projects would be a plus.

Apply Now

👉 Please mention that you found this job on CalmJobs, thanks!

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