Outbound Customer Service Representative

Summary

Responsibilities

• Identify, contact, and recruit Lawn Pros and Pool Pros through outbound calls, emails, and texts.
• Build and maintain relationships with vendors, fostering trust and effectively conveying the benefits of joining our platform.
• Utilize persuasive selling techniques to convert leads into active vendors and meet or exceed monthly recruitment targets.
• Stay informed about industry trends and competitor activities to strategically position offerings and recruitment approach.
• Maintain accurate records of vendor interactions, update databases, and provide regular reports on recruitment progress.
• Address vendor inquiries and concerns promptly to ensure a positive experience throughout the recruitment process.

Requirements

• Fluent in Spanish and English with excellent verbal and written communication skills.
• Proven experience in sales, recruitment, or customer service roles.
• Ability to work independently and manage time efficiently to meet deadlines and goals.
• Strong negotiation and persuasion skills with a track record of achieving and exceeding targets.
• Proficiency in Google Suite (Docs, Sheets).

Work-Life Balance Benefits

• Paid time off, including birthday leave.
• Opportunities for skills training and personal and professional development.

Benefits

• Competitive compensation.
• Bonus and incentive plans.
• Employee Referral Program.