Senior Manager, Quality Support, Remote

Full Details of Job Post

The Senior Manager will leverage knowledge of healthcare quality measurement to develop and maintain initiatives and documentation to support high quality care across our full range of health plan contracts, including Traditional Medicare, Medicare Advantage, Commercial and Medicaid patient populations. This includes becoming a subject matter expert in quality measure specifications and documentation requirements, such as NCQA HEDIS measures, and maintaining Aledade’s quality measure educational materials that support our field teams and medical practices in their own efforts to provide excellent medical care that results in a high level of performance on measured aspects of healthcare quality in support of primary care practices. The Senior Manager will also be able to translate Medicare policy into quality reporting improvement and lead targeted quality improvement initiatives to address gaps in care. 

Primary Duties:

• Collaborate with key stakeholders to align quality goals with overall business strategy, product strategy, and organizational goals.
• Develop and implement plans that prioritize quality initiatives based on business priorities, available resources, and dependencies.
• Identify and manage risks, including dependencies, trade-offs, and potential roadblocks.

• Lead the creation and maintenance of documentation to support field team and medical practices’ increased understanding of quality measure requirements. 

• Facilitate communication and collaboration among cross-functional teams, ensuring transparency and alignment with predefined goals.
• Conducting field-facing and practice-facing education on improving quality measurement understanding and performance. 

• Analyze data to surface opportunities, risks, and trends, providing actionable recommendations to enhance overall program effectiveness and measure progress against key performance indicators

• Bachelor’s degree
• At least 7+ years of professional experience that includes project/program management, that includes 3+ years of experience with healthcare quality
• Familiarity with NCQA/HEDIS quality measures
• Experience working within a start-up and/or rapidly evolving environment, with ability to be adaptable to change and be able to cheerfully navigate the challenges of a growing and evolving company.
• Ability to manage expectations and track performance.
• Ability to both work collegially within a team on defined projects and to independently take initiative to seek out new opportunities for quality improvement in an evolving space within the health care system. 
• Organizational, time management and prioritization skills, with a track record of handling multiple initiatives and work streams at once.
• Strong skills within Google Workspace (G Suite), including Docs, Sheets and Slides

• Strength in Agile and/or PMP methodologies or other comparable industry certification.
• Experience in some combination of provider operations, clinical strategy, clinical operations
• Healthcare roles that include experience with value-based care.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

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And much more!

At Aledade, we don’t just accept differences, we celebrate them!   We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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