Software Manual QA Tester (Remote)

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.

Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization.

When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. 

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

First things first: What is this role about?:

• Provides testing for customization and support requests from partners
• Works with developers and QA Engineers to improve test processes
• Establishes necessary communication with business development, design, and technical teams
• Contributes to the effectiveness and efficiency of the team
• Carries out manual testing processes of products/services
• Reports and visualizes test results
• Prepares the necessary documentation and test scripts
• Ensures that technical integrations are properly managed

What we expect from you:

• have 1-2 years of experience in Manual testing,
• have excellent communication skills,
• are excited to find problems and solve them,
• have a keen eye for detail and can summarize the error stages properly,
• have general knowledge of web technologies,
• know Python, Java, and Javascript,
• have experience in testing and know testing processes,
• have an adequate level of English to comprehend and analyze technical documents and attend meetings,
• preferably have used Jira or other task management tools before,
• preferably have knowledge of Selenium.

While exporting our technology to the world, we offer you

• A chance to work in an international, diverse, and inclusive environment 
• To be a part of an industry that’s shaping the future of customer experiences 
• Opportunity to be a part of different side projects depending on your interests 
• Access to many hard and soft skill training to help you improve and challenge yourself 
• Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge 
• Space to share your skills through training sessions and workshops if you wish. Sharing is caring!
• Free access to exclusive platforms such as Blinkist, Masterclass, and Neoskola,
• Inclusive Private Health Insurance
• Smart Work Model side benefits to support food and bill expenses,
• No Dress Code!
• Remote Work! Work anywhere you'd like in Turkey.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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