Software Quality Assurance Engineer

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.

Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization.

When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. 

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

And now? Now we are looking for a Software Quality Assurance Engineer who wants to take their career one step further. If you think you are one of those people, here you will have the chance to work with the world's leading brands with Artificial Intelligence & Machine Learning technologies. Right now, while you are reading this, we are sending an average of 2.2 billion requests and almost 2 billion instant notifications to more than 450 servers a day. In the Artificial Intelligence and Predictive side, we have more than 100 TB of historical data. We do not wait for jobs or opportunities to come to our feet, we create them. We have now reached 25% of global users. If all these interests you, read on for more! 

Our Engineers and Software Developers always think with an innovative perspective, taking advantage of the inexhaustible power of the digital world. They create impressive and intelligent products like a true artist. Our Product and Development teams are located in our Istanbul office, so we produce and develop the technology we export to the world in our own country. As Insider, we believe in cooperation and adapting the innovations brought by technology by acting fast. We work closely with other Departments with agile teams, and we are not afraid of getting our hands dirty. As we said; we do not wait for jobs or opportunities to come to our feet, we create them ourselves. You can check our Tech Stacks here!: https://www.stackshare.io/companies/useinsider

A Software Quality Assurance Engineer in Insider day in and day out:

• understands & monitors Insider's testing processes and responsibilities,
• is involved in manual and automatic test scripts,
• records the test results (success/failure),
• records new problems that arise during testing,
• gives ideas about new problems that arise during the test,
• retests if necessary,
• takes part in User Acceptance Tests, reports problems and test results,
• makes sure that problems are resolved in a timely manner,
• sets the necessary software and hardware for the test environment,
• foresees and predicts test processes,
• determines testing strategies,
• communicates and works with business owners to create and implement test plans,
• takes care of the necessary Quality Control systems,
• works on the development of products, systems and processes,
• produces solutions to problems,

We want you to join us while we are taking a step into the future if you:

• have experience in software development and testing complex products,
• have experience with software testing processes and methods such as ISEB / ISTQB / TMAP,
• are especially familiar with software tools used in functional test automation such as Selenium (and maybe Appium, Locust & Jenkins)
• know Python & Java,
• have knowledge about Jira,
• have a level of English knowledge that you will not have any problems while analyzing technical documents,
• are open, professional and diplomatic in communication.
• are agile, able to adapt to constant changes and enjoy doing all these things,
• know how to prioritize your work, adapt to sudden changes in plans, and know when to stick to the plan,
• have an irrepressible passion for self-improvement and exploring different ways of working,
• are noticed while working in a team

While exporting our technology to the world, we offer you:

• “Tech Talks” with famous and groundbreaking people from the software world, “Dev Talks” where our Software Developers talk about their career steps, and many events where groundbreaking ideas are discussed,
• Hackathons we organize inside that push the boundaries, programming challenges, and coding competitions,
• free access to exclusive services such as Laracasts, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify
• Shareowner System that we offer to all Insiders who meet certain criteria
• Inclusive Private Health Insurance
• Multinet to cover all the yummy food expenses on a monthly basis
• the infamous Team Activities that are bursting with fun,
• No Dress code! This is a fast and innovative startup, you can wear whatever you want.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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