Solutions Consultant - Australia

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.

Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization.

When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. 

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

If you are interested in further developing your career in SaaS, get ready to engage with enterprise-level clients in APAC markets across various industries such as retail, finance, automotive, telecom, and travel through our product of client choice. (Actually, let’s make our clients do the talking. You can check their testimonials on our website!)

What you will do

• Develop a deep understanding in Martech domain to qualify prospect's goals and requirements, and effectively articulate Insider's value offering
• Engage with prospects as a solution consultant and trusted advisor during the pre-sales process
• Contribute to the sales strategy connecting prospect's requirements and desires with Insider platform and products
• Craft personalised demos and presentations, and pitch them to business and technical audience
• Take the lead of internal coordination for responding the technical parts of RFIs/RFPs
• Maintain awareness of product roadmap and new features, share the market insights with Product Management Team
• Take the responsibility for handing the new clients over to Insider Customer Success Team for smooth onboarding experience

What you need

• 4-6 years experience in in a similar role (Sales Engineer / Solutions Consultant / Solutions Engineer) or other roles that require a strong mix of technical & client-facing skills
• Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value
• Successful track record for SaaS application selling into complex enterprise environments
• Technical understanding of SAAS solutions, architecture and modern business applications including development frameworks (Web & App) and integrations (APIs)
• Ability to coordinate various parties with different background to solve business and technical problems
• Self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process

The Perks

• Competitive commission structure
• A well-defined career roadmap (one of our account executives became and then Managing Director of Europe managing 50+ people. Maybe, you will be our next success story.)
• Free access to LinkedIn Learning, Masterclass, Blinkist, Spotify 
• Countless internal and external training sessions related to Sales and other fields
• The opportunity to work in a truly diverse & inclusive environment
• That's not all. At Insider, you will find many more answers to "what’s in it for me?" but let’s discuss further details in our interview!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!