🚀 Launch your SaaS fast, with Larafast.

Production ready Laravel Starter Kit with everything that you need to start your next SaaS project, AI Wrapper or any other web application.

Launch Your SaaS Fast

Sr. Customer Service Representative

Latitude
Owings Mills, MD
On-site
Full Time

Summary

Responsibilities

  • Manage sales person's accounts receivables, accounts payable, and inventory.
  • Identify and resolve customer inquiries using critical thinking and problem-solving skills.
  • Enter orders, track delivery, and provide supporting documentation.
  • Handle day-to-day customer questions, requests, and service needs.
  • Perform general office duties and maintain professional telephone etiquette.

Requirements

  • 3-5 years' experience in a similar job function.
  • Proficiency with Microsoft Excel, Word, and Outlook.
  • Excellent verbal and written communication skills.
  • Ability to multi-task in a fast-paced environment.
  • Experience with Sage 100 is a plus, but not required.

Benefits

  • $50,000 - $55,000 salary semi-monthly.
  • Permanent position.

Apply Now

👉 Please mention that you found this job on CalmJobs, thanks!

Full Details of Job Post

Well established packaging company looking to add a Sr. Customer Service Representative. This is permanent position in Owings Mills, MD.

We are looking for a highly motivated individual to work as an administrative assistant/CSR. The ideal candidate will have critical thinking and problem solving skills. Attention to detail and superior communication skills are a must. The ideal candidate will also enjoy working closely with others and helping others when needed. The candidate will also need to be individually motivated and be comfortable working on their own as well. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer or salespeople issues. Accounting experience, including inventory management and Microsoft Office experience is required.
 
Responsibilities & Qualifications Required:
·         3-5 years’ experience in similar job function
·         Energetic and self-motivated with a positive attitude.
·         Manages sales person’s accounts receivables, accounts payable, and inventory
·         Must be reliable and able to maintain a high level of professionalism
·         Functions as an internal resource to the customer and our salespeople
·         Identify and resolve customer inquiries using critical thinking and problem solving skills
·         Responsible for day-to-day customer questions, requests & service needs
·         Enters orders, tracks delivery and provides supporting documentation
·         Answers phones and maintain professional telephone etiquette.
·         Performs general office duties (clerical)
·         Proficiency with Microsoft Excel, Word and Outlook
·         Excellent verbal and written communication skills.
·         Ability to multi task in fast paced environment
·         Able to exercise discretion when working with sensitive and confidential information
·         Able to complete paperwork, reports, and other documentation in a legible, organized, and timely manner
·         Effective organizational skills and attention to detail
·         Able to prioritize and complete work within established deadlines
·         Experience with Sage 100 is a plus, but not required.
 
$50,000 - $55,000 semi monthly
Well established packaging company looking to add a Sr. Customer Service Representative. This is permanent position in Owings Mills, MD.

We are looking for a highly motivated individual to work as an administrative assistant/CSR. The ideal candidate will have critical thinking and problem solving skills. Attention to detail and superior communication skills are a must. The ideal candidate will also enjoy working closely with others and helping others when needed. The candidate will also need to be individually motivated and be comfortable working on their own as well. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer or salespeople issues. Accounting experience, including inventory management and Microsoft Office experience is required.
 
Responsibilities & Qualifications Required:
·         3-5 years’ experience in similar job function
·         Energetic and self-motivated with a positive attitude.
·         Manages sales person’s accounts receivables, accounts payable, and inventory
·         Must be reliable and able to maintain a high level of professionalism
·         Functions as an internal resource to the customer and our salespeople
·         Identify and resolve customer inquiries using critical thinking and problem solving skills
·         Responsible for day-to-day customer questions, requests & service needs
·         Enters orders, tracks delivery and provides supporting documentation
·         Answers phones and maintain professional telephone etiquette.
·         Performs general office duties (clerical)
·         Proficiency with Microsoft Excel, Word and Outlook
·         Excellent verbal and written communication skills.
·         Ability to multi task in fast paced environment
·         Able to exercise discretion when working with sensitive and confidential information
·         Able to complete paperwork, reports, and other documentation in a legible, organized, and timely manner
·         Effective organizational skills and attention to detail
·         Able to prioritize and complete work within established deadlines
·         Experience with Sage 100 is a plus, but not required.

Apply Now

👉 Please mention that you found this job on CalmJobs, thanks!