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Supervisor, Special Investigations (Remote)

GEICO
United States
TELECOMMUTE
FULL_TIME
6
Moderate

Summary

Responsibilities

  • Direct and supervise Internal Security Investigators and/or independent investigators
  • Conduct investigations of suspected fraud or illegal activities against the Company
  • Evaluate information to determine its credibility
  • Train staff on technical and procedural matters

Requirements

  • Ability to speak professionally by telephone
  • Ability to handle heavy call volume in a fast-paced work environment and resolve complex business problems
  • Completion of Supervisor Foundations/HR courses (level 1) within 90 days of entering a supervisor position

Work-Life Balance Benefits

  • Remote work position
  • Flexible shift schedule (Saturday through Wednesday)
  • Paid Vacation, Sick and Parental Leave

Benefits

  • Premier Medical, Dental and Vision Insurance with no waiting period
  • 401(k) Plan
  • Tuition Reimbursement

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Full Details of Job Post

We have an exciting opportunity to join the SIU team as an Internal SIU Supervisor! As an Internal SIU Supervisor, you will direct and supervise Internal Security Investigators and/or independent investigators in the sound resolution of questionable claims. This is a Remote position. Responsibilities include conducting investigations of suspected fraud or other illegal activities against the Company, evaluating information to determine its credibility, and training staff on technical and procedural matters.

The shift schedule is Saturday through Wednesday 8 a.m. to 4:30 p.m..

Weekend Allowance Plans

Eligible associates: exempt associates (supervisor and below, with managers on occasion)

For eligible associates: management must remove the weekend shift differential and add the appropriate weekend shift allowance plan to the associate in Workday by following the steps in the Change Work Shift and Request Compensation Change job aids.

The following Allowance Plan is available:

Eligible exempt GR67 claims line supervisors are eligible for the following weekend allowance plans:

1 Day (Claims) ($150 bi-weekly)

2 Days (Claims) ($300 bi-weekly)

Qualifications:

Must be able to speak in a professional manner by telephone
Must be able to attain and maintain the required licenses issued by the insurance departments of various states
Must be able to handle heavy call volume in a fast-paced work environment, resolve complex business problems and handle complicated customer issues
Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
Must be able to multi-task
Must be able to learn and apply large amounts of technical and procedural information
Must have the following education and experience:
Completion of Supervisor Foundations/HR courses (level 1)
For departments without a leadership program available or for those locations where leadership program participants are not available due to location, you must complete Level 1 within 90 days of entering a supervisor position.


 

Annual Salary

$78,000.00 - $121,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.


 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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