Tuition Branch Manager
Location: London (Oval), incl. flex, United Kingdom
Type: Full-time (Hybrid- 4 days in office)
About Us
UK schools spend well over £2bn per year on covering short-term absences with supply teachers. The current model is exclusively reliant on agencies that charge a massive commission and are terribly inefficient (everything is paper and phone-call based). We are consolidating this analogue, fragmented, and inefficient marketplace onto a digital platform. Think Uber for supply teachers. In the process, we'll pull hundreds of millions of waste out of the education system and have a huge positive impact on teachers and schools.
We are well-funded by high-profile investors, have had significant early traction, and are led by start-up veterans behind two of London's most prominent tech companies.
Looking to make a difference?
You’ll be joining Zen in a key leadership position, with an opportunity to launch a new team. Zen is looking to expand into providing tuition support to Local Authorities across the UK. Tuition is provided to children in care, meaning you will be making an impact on children who really need high-quality teaching & support. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape a team and product for years to come. We’re still young and you’ll play a pivotal role in the growth of the company and team.
Responsibilities
- Responsible for launching the Tuition team and defining our GTM strategy
- Responsible for the commercial success of Tuition within London inclusive of; building pipeline of Local Authorities, securing PSLs with LAs, delivery of tuition service and recruitment of tutors to support LA demand
- Working closely with product team to define, build and scale our product to help build a world-leading platform that disrupts an industry that is currently built on very manual processes
- Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams
- Collaborate with team leaders across the business, design and execute effective campaigns.
- Provide line management to Account Managers
Success KPIs
- YoY revenue growth of Tuition in London
- YoY growth of LA contracts in London
- Growth of Tuition in new markets
- Internal and external awareness and understanding of Tuition
- Effective marketing and new business campaigns with how we attract Tutors schools & SEN staff
- Resourcing efficiency and prioritisation; candidates vetted and placed
- Platform adoption % of Zen Educate features
Requirements
- Prior management experience of at least one year, with direct line management of more than two people.
- Have a good understanding of the pain points of providing tuition for children in care and demonstrate a passion and desire to work for a company that is solving these challenges.
- Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field.
- A history of rapid career growth and be excited about further growth opportunities.
- A solution-oriented mindset, be a team player and have an understanding of the importance of collaboration.
What's in it for you?
- Work that you want to talk about
- Competitive salary
- Ownership in the company
- 25+ days of holiday
- Summer hours with shorter days during holidays in August and an early Friday finish
- Convenient Central London office with perks like fresh fruit, bike parking, showers and an on-site gym and café
- Fun-loving, tight-knit team solving a problem that makes a difference
Diversity and InclusionAt Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.
We welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.
We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.