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Account Manager (SMB/MM) (Position located in Melbourne, Australia)

KnowBe4
Melbourne, Victoria, Australia
8
Calm

Summary

Responsibilities

  • Promote and sell KnowBe4’s range of products and services to meet and exceed sales targets.
  • Build and maintain a pipeline of potential sales opportunities by managing relationships with assigned accounts.
  • Articulate the value proposition of KnowBe4’s products and educate customers on their benefits.

Requirements

  • 1-3 years experience selling to Small-Medium and Mid-Market-sized businesses.
  • Bachelor Degree or higher education equivalent, desirable.
  • Familiarity with standard concepts in IT, Security, or Cybersecurity industry.

Work-Life Balance Benefits

  • Open/generous paid time off policies.
  • Flexible working hours with remote work options.
  • Parental leave and adoption assistance.

Benefits

  • Company-wide monthly bonuses.
  • 401k matching (US).
  • Fully paid medical insurance (US).

Apply Now

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Full Details of Job Post

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

To learn more about our team and office culture in Melbourne, Australia, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/melbourne
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm

The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing  Small/Medium and Mid-Market-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth. 

Requirements:

  • Promote and sell KnowBe4’s range of products and services to meet and exceed Small/Medium Business and Mid-Market monthly cross sale and expansion sales targets. 
  • Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.
  • Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
  • Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.
  • Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
  • Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.
  • Maintain accurate and thorough records of daily sales statistics via Salesforce.
  • Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately  increase their commitment and use of the KnowBe4 Product Suite.   
  • Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

  • 1-3 years experience selling experience to Small-Medium and Mid-Market-sized businesses
  • Bachelor Degree or higher education equivalent, desirable
  • Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
  • Experience with Salesforce, a plus
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Excellent verbal and written communications
  • Stats driven business professional
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision
  •  

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Apply Now

👉 Please mention that you found this job on CalmJobs, thanks!

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