About Us
#paid is a creator marketing platform that sits at the intersection of brand and creator collaboration. We help direct-to-consumer and Fortune 500 brands like Infiniti, TJX, Unilever, and Sephora, activate creators to drive growth.
We are building the platform of record that powers content creation and distribution for brands globally. The better we do that, the better we can serve our creator community and provide them with the best place on earth to do what they love—create.
The Role
As a Client Success Manager, you will be instrumental in driving the success of our client creator marketing programs. Your core responsibilities will include setting up programs, selecting and contracting creators, overseeing content creation, and ensuring brand approvals. You will also be responsible for delivering insights-driven analysis to measure program effectiveness.
In this role, you will be crucial in maintaining and enhancing client satisfaction, which is vital to our company's market performance. As you grow in this position, you will take full ownership of managing relationships with both creators and clients after the sale. You’ll work closely with your team to proactively address client concerns and develop scalable solutions to improve process efficiency.
Equal Employment Opportunity
#paid is an equal opportunity employer and as such, we do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their best and authentic selves to work.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.