Inside Sales Representative

Summary

Responsibilities

• Engage with customers via phone, email, and in-person to understand their needs and provide solutions related to mechanical equipment and HVAC systems.
• Act as a technical advisor to assist customers in selecting appropriate products based on specifications, applications, and budgetary considerations.
• Collaborate closely with the external sales team to develop sales strategies, generate leads, and follow up on opportunities.
• Prepare and deliver price quotations, bids, and proposals in a timely manner, ensuring accuracy and completeness.
• Coordinate with internal departments to ensure seamless order processing and delivery.
• Maintain a strong understanding of the company’s product offerings, technical specifications, and industry trends.
• Provide exceptional customer service throughout the sales process, from initial contact through post-sale support and follow-up.
• Proactively identify opportunities for upselling and cross-selling additional products or services.

Requirements

• Bachelor’s degree preferred.
• Strong technical aptitude and understanding of mechanical systems, HVAC equipment, and related products.
• Excellent communication skills, both verbal and written.
• Demonstrated ability to build relationships with customers and provide exceptional service.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong organizational skills and attention to detail.

Benefits

• $25 - $32 an hour
• Opportunity to earn up to a 10% annual bonus
• Not a commissioned position