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Job Description - K-12 Account Manager
Position Overview
We are seeking a dynamic and dedicated K-12 Account Manager to join our team. The ideal candidate will have a passion for education technology and a proven track record in sales, particularly within the Audio-Visual (AV) industry. The K-12 Account Manager will be responsible for developing and managing relationships with schools and educational institutions, ensuring they receive the best solutions for their educational needs.
Key Responsibilities
Client Relationship Management: Establish and maintain strong relationships with K-12 educational institutions, understanding their unique needs and providing tailored AV solutions.
Sales and Business Development: Drive sales growth by identifying new opportunities and maintaining a robust pipeline of potential clients. Develop and execute strategic sales plans to meet or exceed targets.
Product Knowledge: Stay informed about the latest trends and developments in AV technology and educational tools to provide knowledgeable recommendations to clients.
Proposal and Presentation: Prepare and deliver compelling presentations and proposals to potential clients, showcasing the benefits and features of our AV products and solutions.
Customer Support: Provide ongoing support and assistance to clients, ensuring high levels of customer satisfaction and addressing any issues or concerns promptly.
Collaboration: Work closely with internal teams, including marketing, technical support, and product development, to align efforts and provide a cohesive customer experience.
Market Analysis: Conduct market research to stay abreast of industry trends and competitor activities, using this information to refine sales strategies and improve product offerings.
Reporting and Documentation: Maintain accurate records of all sales activities, customer interactions, and pipeline progress in CRM software. Prepare regular reports for senior management.
Event Participation: Represent the company at industry events, trade shows, and conferences to promote our solutions and network with potential clients and partners.
Qualifications
Education: Bachelor's degree in Business, Education, Marketing, or a related field. Equivalent work experience may be considered.
Experience: A minimum of 3-5 years of experience in sales, account management, or a related field. Experience in the AV industry is highly preferred.
Knowledge: Understanding of K-12 educational systems and familiarity with AV technologies, including interactive displays, projectors, audio systems, and other related products.
Skills: Excellent communication, negotiation, and presentation skills. Strong problem-solving abilities and attention to detail.
Technology: Proficiency with CRM software, Microsoft Office Suite, and familiarity with AV hardware and software solutions.
Travel: Ability to travel as needed to meet with clients and attend industry events.
Preferred Qualifications
AV Industry Experience: Previous experience working with Audio-Visual solutions, particularly in an educational setting, is highly desirable.
Networking Skills: Established network within the K-12 education sector.
Certifications: Relevant certifications in sales, project management, or AV technology are a plus.