Firmex is a global software-as-a-service provider with corporate headquarters in Toronto, Canada. The company’s Firmex VDR service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents for due diligence, litigation and compliance.
When you join the Product Support Team you become part of the Firmex family. We have a thorough onboarding process that will teach you the ins and outs of our product, the potential pain points our clients may be facing and how to ensure they have the best user experience possible. Don’t worry if you haven’t worked in a tech environment before; the team is an amazingly talented group of people who are there to support you throughout your onboarding process and beyond.
*Note: The “Core Duties” is a summary of the duties that are essential to this role and is not an exhaustive list. Firmex reserves the right to add or amend duties as necessary.
At Firmex, we’re guided by our core values of respect and collaboration to create an equitable, diverse and inclusive environment where all employees and candidates alike can thrive. BIPOC, LGBTQIA2S+, women, people with disabilities, internationally trained professionals and historically disenfranchised groups are encouraged to apply. If you need any accommodations or adjustments throughout the interview process and beyond, we’ll be happy to assist you.