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Full Details of Job Post
Summary:
The Marketing Associate generates leads and develops/maintains relationships to drive new business opportunities. Essential Duties and Responsibilities:
• Seeks to generate leads where projects are active. Visits neighborhoods where the Company has active projects to canvass the area. Identifies homes with potential needs and meets with homeowners one-on-one to explain the value of the Company’s products and services.
• Seeks leads where storm damage may have occurred. Identifies neighborhoods that may have had storm damage where the Company does not have a current presence. Identifies homes with visible storm damage and meets with homeowners one-on-one to explain the value of the Company’s products and services.
• Tarp roofs on homes. Follows the approved script and protocol when speaking with a homeowner who is in need of a tarp to protect against storm damage. Tarps the roof as requested and fill out the tarp worksheet and send it to the Insurance Coordinator.
• Collect Samples and ITEL’s. Pull shingles and siding samples and tarp. Bring samples to the Insurance Coordinator for processing.
• Perform Insurance scope sheet and inspections. Completes necessary scope sheets for roof, siding, and interior and upload to CRM. Take pictures of all required items and upload to CRM
• Adjuster Meetings/Ladder Assist. Meet insurance adjusters on site when needed to review damage and update information from meeting to CRM.
• Attempt to Repair. Preform repair attempts and document with pics and videos and upload all information into CRM
• Takes photos of before, during, and after worksites. Documents the progress being made on homes and the value being added to the property.
• Contacts potential customers one-on-one by visiting neighborhood homes. Visits homes in target neighborhoods to contact new homeowners. Knows and can deliver the marketing message.
• Leaves promotional material when a homeowner is not available. Ensures every home visit has either a personal contact or leaves material to review.
• Manages and participates in trade/home shows and events that showcase the Company's products and services. Plans, organizes and prepares for events. Delivers the Company’s marketing message and collects homeowner’s contact information at public events.
• Provides feedback to management on the results of lead generation. Maintains up-to-date records, data entry, and reporting of activities. Provides feedback to management on relationship development and identifies opportunities for additional impact or results.
Requirements:
• A high school diploma or equivalent. A college degree is a plus.
• 1-2 years of experience working in sales. Retail experience is a plus.
• Familiarity with multi-station phone systems, voice mail, and transferring calls.
• Basic 4-function math skills: addition, subtraction, multiplication, and division.
• Familiarity with using computers and a service-oriented CRM software.
• Excellent customer service skills, including the ability to keep calm and be clear with challenging Customers, staff, and vendors.
• The perseverance to keep pursuing solutions even when Customers, staff, or vendors are not cooperative.
• Strong oral and written communications skills when interacting with customers, staff, management, or vendors.
• Strong abilities to multi-task, prioritize activities, and react quickly to changing information.
• A valid driver's license with no restrictions on driving for company-related business.
Benefits:
We offer comprehensive and competitive benefits to employees (and their Families) such as medical, dental, vision, life insurance, short-term, long-term disability and a plethora of other coverages. In addition, we also offer a matching 401K to eligible employees. Physical demands: The ability to walk around an office, warehouse, or neighborhood, climb and descend stairs, work in a seated position at a desk for hours at a time, stand at a trade/home show for hours at a time, drive to and from offsite meetings, operate computers and phones, open/close file cabinets, bend/stand as necessary, set up and lift and carry up to 80 pounds.