Customer Service and Education Intern (Universal Robots, Remote)

Full Details of Job Post

Our Purpose  

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. 
 
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 
 
 

Opportunity Overview 

We are currently looking for a Customer Service and Education Intern or co-op to support the Inside Sales Team at Universal Robots.

• This internship can be part-time or full-time. 
• This internship can be fully remote, or you can be hybrid from our Novi, Michigan office.

Key Responsibilities:

• Assist the inside sales team with administrative tasks such as preparing sales documents and managing customer accounts.
• Conduct follow-up calls and emails to existing and potential customers.
• Update and maintain CRM systems with customer information and feedback.
• Support sales team efforts by coordinating meetings.
• Help track sales progress and customer interactions for reporting purposes.

All About You 

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position. 

• Working towards a degree in Education or Marketing

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office (Excel, Word, PowerPoint).

• Strong organizational and time management skills, with the ability to handle multiple tasks.

• Experience with CRM tools like Salesforce is a plus.

• Prior experience in customer service or sales support is a plus.

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