Dutch Speaking Remote Support for IT Solutions - Greece

Full Details of Job Post

Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a Dutch Speaking Remote Support Specialist for IT Solutions based in Greece! If you are passionate about technology and customer service and prefer the flexibility of a remote position, this role is designed for you.

In this capacity, you will provide expert remote assistance to our Dutch-speaking clients regarding various IT solutions. Your responsibilities will include diagnosing issues, offering solutions, and ensuring that clients have a seamless experience with our products. Join our dynamic team and help businesses thrive while enjoying the beautiful environment of Greece!

• Offer exceptional remote support to Dutch-speaking clients through phone, email, and chat.
• Diagnose and troubleshoot technical problems related to IT solutions.
• Provide clear and concise guidance to ensure clients can effectively utilize our products.
• Document client interactions and feedback to inform service improvements.
• Collaborate with other support and technical teams to resolve complex issues.
• Participate in ongoing training to stay updated on product developments and industry trends.

• Fluency in Dutch (both spoken and written) with strong communication skills.
• Proficient in English, both spoken and written.
• Previous experience in customer support or IT support is preferred.
• Strong analytical and problem-solving abilities.
• Capacity to work independently in a remote environment.
• A friendly and patient demeanor with a true passion for helping customers.
• Willingness to engage in a flexible remote working style while residing in Greece.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )