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German Speaking Customer Service Agent (m/f/d) - 100% remote

SIXT
Barcelona, Catalonia, Spain
Full-time
8
Calm

Summary

Responsibilities

  • Act as the first point of contact for German customers and assist with inquiries before, during, and after the booking.
  • Support customers over the phone and via e-mail.
  • Provide customers with knowledge of products and services to enhance their experience.
  • Increase customer satisfaction and loyalty through friendly and professional interactions.
  • Collaborate with team members and handle administrative tasks.

Requirements

  • Fully proficient in German and fluent in English.
  • Passionate about service and customer assistance.
  • At least 1 year of experience in a similar role.
  • Previous experience working with MS-Office.
  • Willing to work from home Monday to Sunday.

Work-Life Balance Benefits

  • The position is remote, allowing for 100% work from home.

Benefits

  • Diverse discounts on SIXT rentals and services.
  • Exclusive deals for travel, technology, and more.
  • Opportunities for professional growth within a motivated team.
  • Participation in team-building activities and global corporate events.

Apply Now

👉 Please mention that you found this job on CalmJobs, thanks!

Full Details of Job Post

Company Description

 

    Job Description

    You are fluent in German and would like to work from home in Spain? At SIXT, we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers over the phone and via email, then this position is made for you. Apply now! 

    YOUR ROLLE AT SIXT 

    • You will be the frist point of contact for our German customers and a helping hand for all inquiries before, during and after the booking
    • You will support our custumer over the phone and via e-mail  
    • You excite our customers with your know-how of our products and services  
    • You increase customer satisfaction and loyalty with your friendly and professional work  
    • You act as team player and solve administrative tasks within your team 

    YOUR SKILLS MATTER

    • You are fully proficient in German and speak English fluently 
    • Your have a great passion for service and enjoy assisting customers 
    • You have at least 1 year of experience in a similar role 
    • You have previous experience working with MS-Office You enjoy working from home and are willing to do so Monday to Sunday 

    WHAT WE OFFER

    • Work Life Balance This remote position allows to work 100% from home  
    • Employee Benefits Enjoy diverse discounts on SIXT rent, share, ride and SIXT+, as well as exclusive deals for travel, technology and much more
    • Team Building Activities and International Events Participate in exciting team building activities and global corporate events
    • Professional Growth Learn from and with a highly motivated and professional team

    Additional Information

    About the department:
    Listening to our customers - nothing is more important to us. We are always available if there are questions, requests, or problems. Whether by phone, email, online chat, or social media, whether in German or English: we are only satisfied when our customers are satisfied.

    About us:
    We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

    Apply Now

    👉 Please mention that you found this job on CalmJobs, thanks!

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