Lead Frontend Engineer (Remote, United Kingdom)

Full Details of Job Post

Job Summary:

Lead Frontend Engineer – TM1 Client Applications Division

Location: United Kingdom, Remote

Division: Ticketmaster

Contract Terms: Permanent

THE TEAM

Within the TM1 Client Applications Division, the TM1 Reports team focuses on delivering a B2B application that handles the extensive reporting needs of a wide variety of international clients.  The reporting app is one of the most frequently accessed applications within Ticketmaster’s B2B space, and a fundamental need for most clients.

THE JOB

There are many key strategic projects – both product and tech – that sit within the TM1 Reports team.

Your role within the team would be to determine and advocate for the best technical path forward on the front end, put best practices in place, and help drive delivery across the team.  You will be actively participating in the overall design of the solutions and leading by example, acting in a very hands-on way. 

You will work autonomously, using your experience and technical expertise to propose new solutions and ideas.  You will develop and maintain links with your peers working in connected teams around the world.  You’ll use your skills and take initiative, solving complex problems and overcoming obstacles to both maintain and improve the quality of services provided.  You will iteratively transform the application and seek ways to simplify and streamline development.

As a lead in the team, you would be expected to be able to comprehend, have an opinion on and be able to operate in other parts of the tech stack when needed.  However, the technical expertise required is in the front end.

You will represent the team as a technical expert and work closely with Product Manager partners on requirements and definition.  An important part of this role is the ability to anticipate the needs of the team.  This role is not a line-management role, but you will mentor junior colleagues to improve the culture in a spirit of continuous improvements.

WHAT YOU WILL BE DOING

• Participate in development work across software teams.
• Stay current in the technology landscape.
• Connect with a series of stakeholders in order to implement strategies to evolve products for success (UX, Product, PMO).
• Objectively explore multiple approaches and recommend the best technical direction including logic and reasoning.
• Meaningful participation in web and service layer architecture design.
• Foster and drive continuous improvement
• Maintain and curate documentation and standards
• Consolidate, catalog, review and sanitize existing technical documents
• Ensure that solution designs created by development teams consider security risk, and have appropriate mitigations in place
• Keep abreast of potential security risks ensure they are captured so that these risks can be appropriately tracked and closed down

SKILLS AND EXPERIENCE

• Previous experience leading a development team
• Strong experience with modern frontend technologies such as React, GraphQL, Design System, Monorepo, Microfrontend, Web components, Responsive, Mobile.
• Strong experience in troubleshooting, debugging, fixing issues, and finding possibilities to automate routine tasks.
• Experience in creating testing harness/infrastructure/test cases/automation geared towards ensuring the quality of the product using testing frameworks.
• A wide range of understanding of technologies beyond front-end, even if you have not necessarily developed in them before.
• Assets:
  • Experience with DevOps tools and workflows such as Docker, Prometheus, Grafana, or equivalents.
  • Experience with backend technologies such as AWS, Kubernetes, Springboot, Gitlab

YOU ARE

• Autonomous and proactive
• Outcome oriented, able to balance pragmatism with tech improvements
• Comfortable with working in cross-functional and multi-disciplinary team
• A highly productive developer
• Bring positive energy to a team… and
• Enjoy helping others understand what great looks like, and levelling up the skills of the people around you

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #-Remote