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QA Specialist - Japanese Production (Position located in Brazil)

KnowBe4

São Paulo, Brazil

Calm

Summary

Responsibilities

Review and edit course scripts, descriptions, storyboards, and other deliverables
Review graphics/art department deliverables to ensure quality and adherence to storyboards
Test course builds, complete issue logs, and re-test fixes until they pass
Communicate with the team on issues and provide collaborative feedback
Participate in creating and supporting diverse, equitable, and inclusive content
Ensure content complies with Web Content Accessibility Guidelines (WCAG 2.1)

Requirements

Bachelor’s degree in a related field
Minimum 3 years of relevant experience in eLearning QA
Excellent written and verbal communication skills in English
Ability to correct others while encouraging skill improvement

Work-Life Balance Benefits

Flexibility regarding working hours to accommodate different time zones
Open/generous paid time off
Fully paid medical insurance

Benefits

Company-wide monthly bonuses
Employee referral bonuses
401k matching (US)
Parental leave
Tuition reimbursement
Certification reimbursement and completion bonuses
Gym benefits
Relaxed dress code

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Full Details of Job Post

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The QA Specialist works on exciting projects with one of KnowBe4’s courseware development team. This role is to review course content and test course functionality. Attention to detail and thinking outside the box are necessary in order to identify issues that need to be addressed. The ideal candidate will collaborate with other QA specialists and eLearning developers in a fast-paced environment, creating excellent eLearning content and providing feedback to team members that contributes to continuous improvement.

Responsibilities:

Review and edit course scripts, descriptions, storyboards, and other deliverables
Review graphics/art department deliverables to ensure the quality and adherence as storyboard dictates
Test course builds, complete issue logs and re-test fixes until the fix passes
Communication with the team on these issues and provide feedback in a collaborative way that helps to make all the departments in courseware thrive
Flexibility regarding working hours as they will be working with teams across different time zones
Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

Requirements:

Bachelor’s degree in related field
Minimum 3 years of relevant experience working in eLearning QA
Excellent communication skills, written and verbal
Good communication skills in English
Able to correct others while, at the same time, encouraging them to improve their skills

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

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